Agents Council for Technology
The industry’s leading technology experts provide blueprints on disaster planning, cyber security, customer experience and other emerging trends to help your agency. ACT is always looking for ways to help you work smarter, save time and market services. With our work groups made up of agency, carrier, and vendor representatives tackling technology workflow issues for you, ACT creates best practices for the independent agency system on cybersecurity, digital/mobile, future trends, and much more.
ACT Resources
NEW! AI for Independent Agents
Discover how you can use AI to save time, make data-driven decisions, and stay competitive—without sacrificing the personal touch your clients value.
Bad Data, Big Impact: A Quick Guide for Independent Agencies
Your data impacts every quote, renewal, and relationship. Discover how your team can collaborate for improved data.
7 Steps to Better Agency Technology Decisions
Find practical steps you can take to prepare, evaluate and implement the right solutions for your agency—ensuring your tech investments support your business now and in the future.
Agency Disaster Preparedness Guide
Disasters, whether natural or otherwise, can strike at any time and without notice. Prepare your employees, physical office, data, systems and clients with procedures for when disaster strikes.
Legal Issues & Defining Acceptable Uses of Artificial Intelligence (AI)
Before rolling out the latest AI tools at your agency, weigh the risks and put an acceptable use policy in place to manage them.
A New Era of Marketing with AI for Independent Agents
Learn how to harness the power of AI tools for marketing and beyond, so your agency can be at the forefront of the rapidly evolving insurance landscape.
Boost Your Agency’s Online Performance
The Digital Performance Hub helps independent agencies enhance their digital presence, improve SEO and attract more clients. Get expert insights, tools and resources to make your agency more competitive in the digital space.
ACT Remote Work Agreement
In conjunction with our ACT “Remote Work Best Practices” document, ACT offers this downloadable ‘Remote Work Agreement’.
Agency-Customer Texting and E-Delivery Agreements
Even before going into our COVID world, customers were expecting ‘instant’ service – Via texting & electronic document delivery.
2022 Agency Universe Study – Technology Summary
2022 was a big year of research as the Big I executed the Future One Agency Universe Study, Best Practices Study, and Market Share Report.